TradeHut

Trust & verification

Verified members make TradeHut safer for buyers and sellers.

Verification status is coming to your account

Document upload and live status are not available in your account yet. Below is what we check and why. If you need to be verified now, contact support.

Contact support

What we check

  • Email address

    All members

    Confirms you can receive order updates, receipts and security alerts.

  • Phone number

    All members

    Used for delivery contact and to protect your account.

  • Identity

    All members

    A government-issued ID confirms you are who you say you are.

  • Address proof

    All members

    A recent utility bill or bank statement showing your name and address.

  • Business registration

    Sellers

    Registration documents for your business. Needed to sell on TradeHut.

  • Payout account

    Sellers

    The bank or mobile money account where your sales payouts are sent.

Why it matters

Read how we handle your documents in our Privacy Policy and Terms.