Trust & verification
Verified members make TradeHut safer for buyers and sellers.
Verification status is coming to your account
Document upload and live status are not available in your account yet. Below is what we check and why. If you need to be verified now, contact support.
Contact supportWhat we check
Email address
All membersConfirms you can receive order updates, receipts and security alerts.
Phone number
All membersUsed for delivery contact and to protect your account.
Identity
All membersA government-issued ID confirms you are who you say you are.
Address proof
All membersA recent utility bill or bank statement showing your name and address.
Business registration
SellersRegistration documents for your business. Needed to sell on TradeHut.
Payout account
SellersThe bank or mobile money account where your sales payouts are sent.
Why it matters
Read how we handle your documents in our Privacy Policy and Terms.
